There is no wheelchair access to the entrance of the Underground. Visitors will need to climb 48 stairs (3 sets of 16 with benches to rest after each set) to reach the tunnel entrance. There are no stairs at the tunnel exit – instead there is a downhill gravel slope. The ground is uneven in places inside the Underground tunnel.

There are instances of loud noises but warnings will be given. The underground is cool year round and good footwear is recommended.

Access to Mill No. 3 and the BOOM! show is fully accessible to wheelchairs.

Please note there are loud noises and sparks as part of the show.

The site utilizes a mixture of gravel, concrete, and wooden boardwalks. Heritage buildings have a raised threshold that can be difficult for wheelchairs to navigate.

All lower site exhibits and washrooms are wheelchair accessible.

Parking at the Museum is free of charge! Whether you’re taking a tour or stopping for a sandwich and coffee at the Chatterbox Café, there are plenty of spots available to accommodate you. 

There are three parking spaces to the left of the entrance plaza for disability parking and a ramp to the Company Store and Admissions

Britannia Mine Museum is a participant in the Accessibility 2 Entertainment program. Please use the online booking code ACCESS2CARD at the bookings portal. This code is good for one caregiver. An ACCESS2 card will need to be shown at the admissions window on check-in.

For further information or to discuss accessibility options, please call 1-800-896-4044 or email company.store@bcmm.ca.

A key value for the Museum is to remove social and academic barriers so that we can be accessible for all. Through action and involvement with like-minded local and provincial organizations, we have put into place initiatives that support community benefit. For information on our initiatives visit our Corporate Social Responsibility page.