School Policies & Payment

ASSUMPTION OF RISK

Visitors to the Britannia Mine Museum (BMM) assume all risk of personal injury, death or property loss resulting from any cause whatsoever including but not limited to the risks, dangers or hazards from being on an historic industrial mining site, travel within or beyond the public site boundaries, negligence, breach of contract or breach of statutory duty of care on the part of the BMM. The BMM collectively refers to the BMM, the Britannia Mine Museum Society (BMS) and their employees, agents, independent contractors, subcontractors, representatives, successors, sponsors and assigns. Visitors agree that any litigation involving BMM shall be solely within the Province of British Columbia and its courts and shall be governed by and interpreted solely in accordance to its laws.

CHANGES / CANCELLATIONS / NO SHOWS

Change of date:
More than 4 weeks' notice required otherwise Cancellation Fee applies.
Change of Student Numbers:
You must tell us more than 2 weeks in advance if your numbers have increased by over 15% - so we can reschedule accordingly. However you must tell us more than 4 weeks in advance if your numbers have reduced by over 15% - otherwise the above Cancellation/No Show Fees apply.
Cancellation:
Must give more than 4 weeks' notice for no penalty.
Between 2 and 4 weeks' notice, Cancellation Fee is 50% of booking value.
Less than 2 full weeks’ notice, Cancellation Fee is 100% of booking value.
No Show:
No Show Fee applies: 100% of the booking value.This also applies to an unnotified +15% reduction in numbers.

Transportation

On Time Arrival:
If late, please phone to tell us: 604-896-2233 ext 0 or 1-800-896-4044 ext 0. Components of your program will likely have to be cut. If early, we request your group waits until your pre-booked arrival time. Perhaps on your bus, or in Britannia Beach's small park across the street from the Museum.
Tours Including the EPCOR Britannia Mine Water Treatment Plant:
Groups will need to provide their own transportation for the 2km roundtrip journey to the Water Treatment Plant.

Adult Supervision

Supervisors:
Supervisors are to keep students under control and follow the instructions of our staff. Our ratio of free adults to students is Elementary 1:6, Secondary 1:10.
Extra Adults over Free Ratio:
There is no limit to the number of adults you may bring over and above the free adult ratio. Our discounted group rate $25.50 + tax applies to each extra adult above the free adult ratio. Depending on numbers, extra adults may need to join a public train tour rather than the school train program.
$5 Off Regular Admission for Teachers:
Teachers wishing to preview the site and exhibits prior to a field trip can receive $5 off their admission. Must show valid teacher ID plus photo ID on arrival. Please note our regular public guided tour is not as comprehensive as our field trip programs therefore we recommend consulting Educator Resources and School Programs for further information.

PAYMENT

No deposit required - pay on arrival at Ticket Desk. One payment per group. Pay by VISA, Mastercard or cheque made out to Britannia Mine Museum. If paying by pre-issued cheque - we do not refund the difference if numbers reduce. If paying by credit card - payment is based on actual number in your group (except see above 4 weeks' notice needed for +15% reduction in numbers). Coupons/memberships/promotional offers may not be used with group rates.

EXTREME WINTER WEATHER/ROAD CONDITIONS

In cases of extreme winter weather, if snow or ice is safely navigable and roads are treated sufficiently (gritted/plowed), then Britannia Mine Museum (BMM) expects schools to come on their booked date.

If roads are impassable or dangerous, then BMM will not charge the Cancellation Fee or No Show Fee, and will rebook you to a date that works for BMM.

The weather forecast will be precise 1-2 days before your field trip booking. Therefore 1-2 days before, if extreme conditions are forecast, likely to mean roads will be impassable or dangerous, do contact our Groups & Education Sales Specialist about not coming and to discuss rearranging the date.

If a school however decides not to come on their booked date, even though snow or ice is safely navigable and roads are treated sufficiently, then BMM will charge the Cancellation Fee or No Show Fee, which is payment in full.

SCHOOL BOOKINGS INCLUDING GOLD PANNING – SEVERELY COLD WEATHER

Exhibit Time will be offered in lieu of Gold Panning in severely cold weather.

UNFORESEEN EVENTS

In the event of unlikely but unforeseen operational issues at either the Britannia Mine Museum or the EPCOR Britannia Mine Water Treatment Plant, where a visit would pose a risk to visitors, staff or property/equipment, Museum Management and EPCOR staff reserve the right to cancel visits at any time. Should this happen, your field trip price will be waived or refunded. Neither Britannia Mine Museum nor EPCOR will be responsible for any costs incurred by the school.