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No alcohol is permitted underground. No impaired persons are allowed underground. Hard Hats are to be worn at all times underground. During the underground demonstrations, there are short durations of loud noises – parents with infants may chose to skip this portion (ear protection is available). Comfortable shoes are recommended to explore the site and underground; warm clothing is recommended for underground
The BMM is a non-smoking site. Smoking is not permitted anywhere
You are welcome to take and share images (still photos, film footage) of the BMM’s photogenic buildings and sights, for personal use. The reuse or reproduction of your images for commercial purposes is prohibited unless you have received prior written consent from the BMM. The BMM is the rightful holder of all images taken at the BMM.
BC Certified Service Dogs and Guide Dogs are permitted to accompany their handler onsite. Therapy and emotional support animals are not permitted under this policy. Learn More >>
Strollers are permitted into the BMM for use around the site and in the buildings however strollers are not permitted underground. Stroller parking is available whilst visitors are underground.
Food and drink are not permitted to be consumed in any exhibit buildings or underground. Seating is positioned around the site for visitors to use.
Youth 16 years and over may enter the facility without an accompanying adult, however only those 18 years and older may do the underground tour unaccompanied by an adult. Children 15 years and under must be accompanied by a paying adult or guardian aged 16 or over (18 for the underground tour). The BMM reserves the right to verify the age and identity of unaccompanied minors or young guardians.
Should a visitor require first aid, this should be reported immediately to a BMM member of staff, who will call a first aid attendant.
Lost and Found items will be retained in The Company Store for a period of 6 months.
Tour times listed are subject to change due to unforeseen situations that may cause a conflict. You need to arrive at least 15 minutes prior to your pre-booked arrival time in order to check in and make your way through the visitor’s center to the train pavilion for your underground tour.