Britannia Mine Museum Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising/retargeting campaigns).


We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by visiting:


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

150 Copper Drive, Britannia Beach, BC, V0N1J0, Canada

Policies at Britannia Mine Museum

The Britannia Mine Museum (BMM) is a self-supporting, non-profit society established in 1971 to preserve the material and social history of mining in British Columbia, and to educate the public about mining. All revenues from admissions, gift shop sales, donations and the sale of memberships directly fund our operations. To operate our unique, entertaining and memorable experiences for visitors, and to comply with the Mines Act (provincial law), there are policies in place which visitors should be aware of.

Please take note of the following policies.

The visitor to the Britannia Mine Museum (BMM) assumes all risk of personal injury, death or property loss resulting from any cause whatsoever including but not limited to the risks, dangers or hazards from being on an historic industrial mining site, travel within or beyond the public site boundaries, negligence, breach of contract or breach of statutory duty of care on the part of the BMM. The BMM collectively refers to the BMM, the Britannia Mine Museum Society (BMS) and their employees, agents, independent contractors, subcontractors, representatives, successors, sponsors and assigns. The visitor agrees that any litigation involving BMM shall be solely within the Province of British Columbia and its courts and shall be governed by and interpreted solely in accordance to its laws

No alcohol is permitted underground. No impaired persons are allowed underground. Hard Hats are to be worn at all times underground. During the underground demonstrations, there are short durations of loud noises – parents with infants may chose to skip this portion (ear protection is available). Comfortable shoes are recommended to explore the site and underground; warm clothing is recommended for underground

The BMM is a non-smoking site. Smoking is not permitted anywhere

You are welcome to take and share images (still photos, film footage) of the BMM’s photogenic buildings and sights, for personal use. The reuse or reproduction of your images for commercial purposes is prohibited unless you have received prior written consent from the BMM. The BMM is the rightful holder of all images taken at the BMM.

BC Certified Service Dogs and Guide Dogs are permitted to accompany their handler onsite. Therapy and emotional support animals are not permitted under this policy. Learn More >>

Strollers are permitted into the BMM for use around the site and in the buildings however strollers are not permitted underground. Stroller parking is available whilst visitors are underground.

Food and drink are not permitted to be consumed in any exhibit buildings or underground. Seating is positioned around the site for visitors to use.

Youth 16 years and over may enter the facility without an accompanying adult, however only those 18 years and older may do the underground tour unaccompanied by an adult. Children 15 years and under must be accompanied by a paying adult or guardian aged 16 or over (18 for the underground tour). The BMM reserves the right to verify the age and identity of unaccompanied minors or young guardians.

Should a visitor require first aid, this should be reported immediately to a BMM member of staff, who will call a first aid attendant.

Lost and Found items will be retained in The Company Store for a period of 6 months.

Tour times listed are subject to change due to unforeseen situations that may cause a conflict. You need to arrive at least 15 minutes prior to your pre-booked arrival time in order to check in and make your way through the visitor’s center to the train pavilion for your underground tour.